Contact
Questions, bugs, feature ideas or anything about your order: write to us and a person will answer.
We usually reply within a few days. To help us answer faster, tell us your device and system version, the app version (Settings → About), and what you expected to happen.
Orders, refunds and subscriptions
- Bought on this website: Paddle.com is the Merchant of Record for our website orders. You can manage your order, cancel a subscription or ask for a refund with the link in Paddle's receipt email or at paddle.net, or write to us and we will help.
- Bought in the App Store or Google Play: Apple or Google handle the payment and refunds. See the refund policy.
- Premium not showing? Sign in with the same account you used to buy, then choose Restore purchases in the app.
Privacy and your account
For data requests, read the privacy policy or email us. To delete your account, follow these steps.
Who we are
GreenTunnel VPN is made by CellHubs, the trading name of Vo Anh Kiet, a sole proprietor in Vietnam. Website: greentunnelvpn.com · cellhubs.app